Privacy Policy
Last Updated: November 15, 2025
At Gold Coast Beaches, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms described in this policy.
Information We Collect
We collect information in the following ways:
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website
- Subscribe to our newsletter
- Register for events or activities
- Participate in surveys or promotions
- Submit inquiries about Gold Coast beaches
This information may include your name, email address, phone number, and any other details you choose to provide in your communications with us.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:
- IP address and browser type
- Device information (operating system, screen resolution)
- Pages visited and time spent on our website
- Referring website or source that directed you to our site
- Browser language and geographic location
We collect this information using cookies, web beacons, and similar technologies. This helps us understand how visitors use our website and allows us to improve your browsing experience.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our website and services
- Process and respond to your inquiries and requests
- Send you newsletters, updates, and promotional materials (if you have subscribed)
- Understand user preferences and optimize website functionality
- Monitor and analyze website usage and trends
- Detect, prevent, and address technical issues or security concerns
- Comply with legal obligations and enforce our terms of service
Information Sharing and Disclosure
We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct inaccurate or incomplete information about you.
- Deletion: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
- Objection: You have the right to object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Email Communications
If you have subscribed to our newsletter or other communications, you can unsubscribe at any time by clicking the "unsubscribe" link included in each email or by contacting us directly.
Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or services of our website.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Gold Coast Beaches2711 Cavill Avenue
Surfers Paradise, QLD 4217
Australia
Email: [email protected]
Phone: +61 7 5581 5000